Terms and conditions
WEBSITE TERMS OF SALE
SALES, RETURN AND EXCHANGE POLICIES
Welcome to Gabriel Homme Boutique. Please read these terms of use carefully before using this platform. By accessing or using this website, mobile application or other Etienne Group Co., Ltd. product or service (collectively the "Platform") on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you signify that you have read, understand and agree to be bound by these Terms of Use and any other applicable law.
A. This website is owned and operated by Etienne Group Co. By visiting our website and accessing the information, resources, services and products we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
B. We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
C. We currently accept the following online methods of payment: Visa, MasterCard, and Paypal. NOTE: Please ensure your billing address on file with your financial institution matches the billing address provided. We do not accept cash or personal checks. In addition, Etienne Group Co., Ltd. is in no way responsible for any overdraft fees or other bank charges you may incur as a result of your purchase. It is your responsibility to retain all records of your purchase in the event it may be needed in the future. Should any personal information necessary to fulfill your order change after the time your order was placed (such as billing address, shipping address or phone number), it is your responsibility to contact us with updated information. If your order is returned to us due to being provided incorrect shipping information, you may be subject to a return shipment fee. Etienne Group Co., Ltd. reserves the right to store your personal information given to us in our secure database for business purposes.
D. Do not take any action or post anything that may expose Etienne Group Co., Ltd. or its users to any harm or liability of any type and we have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
E. Please do not post personal information. Do not collect or solicit personal information from other Platform users or send unsolicited emails or other communications. Do not collect, use or post on the Platform the private information of anyone else without their consent or for illegal purposes.
F. Have possibility that you may found the violate copyright or trademark products under our name on another online shops. Please be convince on the products that you buy form www.gabrielhomme.com are 100% right.
International Orders
Etienne Group Co., Ltd. is proud to offer international shipping options. All orders are dispatched from our factory in Thailand. Your purchase will be totaled in EURO including shipping charges. Please note; Etienne Group Co., Ltd. is in no way responsible for any additional import charges, taxes, duties or customs fees incurred on your shipment when the package arrives in your country. These fees vary by country, consult your local tax and customs authorities for details.
Refund Policy
All refunds issued will be in the amount of the product cost only. Shipping and handling costs or any additional surcharges for shipping are non-refundable and non-exchangeable. If you choose to return your order for an exchange, new shipping and handling charges will be applied to your second order as applicable.
Defective or Wrong Item Received
It is the customer’s responsibility to contact us within 7 days of delivery if a defective or incorrect item was received. If we are not contacted until after the 7 day period regarding a defective or incorrect item received, the customer will not be eligible for a complimentary replacement.
Shipping and Delivery Terms
Deliveries may be shipped from multiple locations. While we strive to deliver all orders as quickly as possible, we ask our customers to allow up to aweek for delivery even though an order may be delivered in quicker time. If after a week, you have not received your order, please contact our Customer Service Team. GABRIEL HOMME reserves the right to use any shipping method we deem necessary although we will try to adhere to your chosen method. A shipping and handling fee is applied to all orders. The shipping and handling cost is a non-negotiable flat rate fee that covers the cost of postage as well as handling and packaging costs. Please be advised that if you choose an expedited shipping method at an additional cost, your order still has to process through fulfillment. The expedited service starts at the time your package is shipped. If a delivery is refused by the customer without prior authorization from Etienne Group Co., Ltd., a fee may be incurred for the return shipment and/or a restocking fee may be applied to any subsequent request for a refund.
A Few Words About Counterfeit GABRIEL HOMME Merchandise
Lately there has been an increase of counterfeit GABRIEL HOMME products making their way into the marketplace. While we have a program to aggressively pursue those who engage in these practices, some counterfeit product finds its way into the marketplace, especially via the internet.
While imitation is the sincerest form of flattery, the only way you can guarantee that you are buying genuine GABRIEL HOMME is by shopping our website, visiting one of our stores, or shopping with one of our authorized retail partners.
If you have any questions about the authenticity of a product or an online seller, please contact us and we will help verify them for you.